Customer Reviews

Our student needed very short term storage between lease terms. I called with only a few days notice, and Mark was able to set me up with a space over the phone. Right size, fair price, short term (one calendar month only), and we scheduled time to pick up key. When I picked up key, he took time to show me how to use the lock mechanism. Unit was very clean, and easy to access. Returned key in person, but he has mail drop in case he's not there. Would definitely use again. Security deposit returned within a week or so. Note the office and storage facility are at different locations.

10/10. Super friendly, helpful, and great service. I don't know how good renting a storage unit can be as an experience, but this was probably as good as it gets.

The East Towne Storage staff made it a quick and a painless process to move my business storage over. I will highly recommend them to others in need of extra storage.

East Towne Storage helped my business gain the long term it needed. I highly recommend them to everyone

I went on the web-site to check out sizes of storage units available and was able to book online, and quickly was able to secure a storage unit and began to move in. It is a convenient location. I appreciate the security at the facility. And would recommend to a friend looking for space.

Very convenient!! Used their website to book and pay for my unit up front! Was called back quickly stopped by and picked up the key and was on my way! All within a few hours Very nice people as well!

I've been a customer for almost 3 years, great experience through and through. Great customer service, pricing is good; the location is convenient. The...

love the management, location & facility!!

I like this place it's good and clean facility, I can go to my storage anytime I want and plus the gate is lock for our safety and secure. The owner was friendly and easy to communicate with.

I have rented a storage locker here for almost 11 years. The owners have always been very reasonable and treated me nicely. Highly recommended!

Quaint

Initial impression was really frustrating. We showed up to building that appears as a restaurant, GO TO REAR OF THE BUILDING. We didn’t know the R in their address stood for Rear and that would have solved most of the problems today. There isn’t enough signage or direction to show you where to go, so I’d say that’s a major flaw of this business and I would recommend investing into better signs for the business. My second recommendation is to update their voicemail, so when someone steps out of this office, the voicemail tells customers that. Instead of new customers being confused and frustrated as to why they can’t contact the people that just took their money. Regarding the actual unit, the place is relatively close to the capitol which is nice for folks living downtown and don’t want to spend 150 a mo on storage. The unit was clean and easy to get into it. The place is locked nicely and there are cameras everywhere which is comforting for safety. I haven’t seen how well lit up is it at night yet, I’m hoping it’s got decent lighting. Update: the light near our storage unit was out and not working when we used our unit. Most of the lights around the place were working. Overall, I’d say on any other day what happened this morning probably wouldn’t of happened and you’d likely be able to call if you were confused at where to go and quickly reach someone to tell you to go around back - unfortunately that was not my experience, which is why I’m leaving 3 stars and Recommending a better sign and updated voicemail. Review subject to change with more experience and updates to businesses

Great price, the staff is all very friendly and super helpful. Rented with them for 2 years, and never had any issues. Storage units are very clean and easy to access. I got a pretty large unit, for a great price. Highly recommend!

Had a great experience. Friendly and helpful staff.

Great place to live

It's clean, well-built, the locks work, and it's fenced in. Drawback: Managers are a little difficult to contact because this is a side business for them. Good folks, though.

Well managed business and very easy to work with these folks. (I've rented from them a few times over the years). Never any issues. Clean facility, good...

Best price in town for a good sized storage area.

Clean and secure storage. It was exactly what we needed.

We used their storage services during a move and had an excellent experience. Very well kept and safe location. I would highly recommend this location for rental storage.

We used their storage services during a move and had an excellent experience. Very well kept and safe location. I would highly recommend this location for...

Great staff, very welcoming and helpful. Storage Center located in excellent, safe area. Clean and weather secure. Reasonable cost and helpful with exit and...

I have had such a great experience with this family owned business. They were helpful with any questions I had and very accommodating with some of my last minute requests. Clean and safe storage units and super friendly staff! You can tell that the owners genuinely want to help. Highly recommended.